The Better Business Bureau is a reliable way for customers to find and gauge the trustworthiness of companies. In the window replacement industry, contractors are measured with strict guidelines to ensure the quality of the products and services that customers receive.
So what exactly does it take to earn an A+ rating with the BBB? Let our experienced team at Renewal by Andersen® of Northwest Ohio walk you through the rigorous process of building an honest and reliable reputation with both the bureau and customers.
Proven Track Records
The BBB compiles every complaint a business has received and potential customers are allowed to read through all of them. If a customer is unsatisfied with their replacement windows, the BBB will also give the contractor a chance to address the complaint and make it right. High ratings with the bureau is reflected by a solid track record of satisfied customers.
Transparency in Operations
Ratings can suffer if the BBB determines that a business engages in shady operations. By entrusting window replacement needs to A+ companies, you can rest assured that you’re getting high-quality products and installation through honest practices.
Background and History
BBB ratings are also calculated partly from the time a company has existed. While this might not be a good standard for finding a reliable contractor, it does say something if your windows company has been around (and thrived) for a couple of decades.
Licenses and Experience
The BBB also takes into account any relevant certifications and licenses a business has. In some cases, when a product is made directly by a company’s installation arm, you can be sure that the professionals they send are well-trained and experienced to handle their own lines of product.
Renewal by Andersen of Northwest Ohio is an A+ rated window installation company offering top-quality replacement windows and doors, and superb installation services. Give us a call at (419) 931-6970 or fill out our contact form to schedule an in-home consultation and get a free estimate today. We serve homeowners in Toledo and other neighboring areas in OH.