Not all window warranties are created equal. Window warranties can vary from manufacturer to manufacturer, which can be incredibly confusing for homeowners. That is why it’s important to ask questions about your window warranty before committing to your replacement windows purchase, this can help you avoid unwanted surprises when an issue needs to be addressed.
To cut through the differences and deviations, Renewal by Andersen® of Northwest Ohio has compiled a brief guide to help you better understand window warranties.
- Know What Is Covered
Identify the Renewal by Andersen product or glass. Renewal by Andersen’s window warranties will cover the cost of repairing or replacing the windows. If the problem is caused by things like unauthorized modification of window components or an issue with the wall itself or another part of the home, then the warranty might be void. Check if the fault was caused by the window’s lack of quality or poor installation.
- Prepare the Paperwork
Having the right information available is important if you want to make the warranty claim easier. If you had the window installed recently, you need the serial number of the affected window. You also need to describe the problem you have experienced, attempts that have been made to correct the problem, documentation of the windows’ purchase date and your contact details.
- Get in Touch With Us
When you have all the necessary info, you need to either contact the nearest Renewal by Andersen showroom or the brand’s warranty service line. You can also contact us at renewalbyandersen.com. Once that is done, all you have to do is wait for our response as we investigate your claim.
- Evaluation and Finalization
Two weeks after you receive a notification from us, we will have someone contact you regarding the results of our investigation of your claim. We will then arrange the right action to take. Warranty services will be provided by an authorized Renewal by Andersen service provider, who are more than capable of replacing our sliding, casement and double-hung window replacement.
Renewal by Andersen stands behind every product it makes with comprehensive warranties that deliver the peace of mind you expect and deserve. We offer a 20-year limited warranty on Fibrex® and on glass in window sashes and patio doors; a 10-year limited warranty for the frame, sash and locking mechanism; and a 2-year limited warranty on installation.
Call the local experts of Renewal by Andersen of Northwest Ohio at (419) 931-6970, or fill out our contact form for a free consultation on replacement windows and doors. We serve clients in Findlay, OH.